Most payouts are processed without issue. You will receive an email in case your your payout fails.
In most cases, correcting or updating your payout method will return your status to Eligible. It’s important to fix or correct this information right away, as Stickybomb does not resend payments between payout cycles.
Common Rejection Reasons and Solutions
Below are common rejection reasons and solutions.
| Issue | Payout Method | How to correct |
|---|---|---|
| Incorrect email specified | PayPal | When payment is sent to an email that is not attached to a PayPal account, PayPal sends an email to the address in question with instructions on how to claim the funds. If you do not have access to this email address that was used, PayPal will hold the funds for 30 days before returning them to us. |
| Exceeding receiving limit | PayPal | Contact PayPal on receiving limits and how to remove them |